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Ultimate Quality & Service

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About your web site project

How can I pay for my site

When you confirm your order you pay a 20% deposit via PayPal. All our payments are processed via PayPal, the safest way to pay, knowing that your financial details are never shared. You can pay by Credit/Debit card, PayPal balance, E-Cheque or transfer from your bank with PayPal. You do not need to have a PayPal account to pay by Credit/Debit card through PayPal.

The balance on your project is due on completion and your files will be sent to you or your site will be set up following payment of the balance.


What if I change My Mind?

If you change your mind BEFORE any work has started, your deposit will be refunded less a small handling charge of 5% of the deposit paid. Once work has started, which is usually within a few hours of the deposit being paid, the deposit is non-refundable.


If you have asked us to obtain a dedicated domain name, the cost of this cannot be refunded, but we can arrange to transfer the domain name to a host of your choice for a small fee of £10.


Can I get a discount?

Charities, Voluntary Organisations, Local Communities and Schools will automatically be given a 10% discount on all custom sites via the quote system. This only applies to the site development and does not include Hosting or Domain costs.

Previous Customers will also receive a discount, raise a quote in the normal way here and I will contact you with details on any discounts applicable.


I want some custom features that would only apply to my site/business can I get that?

Yes that is no problem. I specialise in custom systems and procedures. I want you to have what YOU want, not an off the shelf system that only partly does what you want. Contact me here with details of your requirements and I will evaluate your request and supply a personalised quotation.


Can I get a quote by telephone?

Yes you can.  Complete the form here and check the box - ‘Please call me’ with the quote to discuss. You will get a call back within a few hours.


What code do you use?

I use php, asp and/or javascript with HTML/HTML5 and CSS/CSS3 as required to achieve the results you desire.


What do I get with my site?

With all web site packages you get:

*FREE basic support includes ALL the necessary support to get your site up and running. It also includes up to 30 minutes work per month making minor changes to your site (Managed Hosted Packages only. 10 minutes per month where we supply your files or WPP etc. and you host the site on your own web space).   

How do I get my site?

The process is quite simple:

How long will my site take?

This  question is difficult to answer for all sites as it depends upon the complexity of the project, particularly if  databases, security or complex code is required. Your site will also be extensively tested to ensure it ‘does what it says on the tin’, however approximate time scales are detailed below:

The above time scales are very approximate and the times may be less or more depending upon the individual project. We will be able to give a more accurate indication once we have reviewed your quote/order.