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Richosoft2.co.uk © 2014 - RichoSoft - All Rights Reserved

Ultimate Quality & Service

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Site Privacy Policy

Order Terms and Conditions

When you confirm your order you pay a 20% deposit via PayPal. All our payments are processed via PayPal, the safest way to pay, knowing that your financial details are never shared. You can pay by Credit/Debit card, PayPal balance, E-Cheque or transfer from your bank with PayPal. You do not need to have a PayPal account to pay by Credit/Debit card through PayPal.

The balance on your project is due on completion and your files will be sent to you or your site will be set up following payment of the balance.


What if I change My Mind?

If you change your mind BEFORE any work has started, your deposit will be refunded less a small handling charge of 5% of the deposit paid. Once work has started, which is usually within a few hours of the deposit being paid, the deposit is non-refundable.


If you have asked us to obtain a dedicated domain name, the cost of this cannot be refunded, but we can arrange to transfer the domain name to a host of your choice for a small fee of £10.


Can I get a discount?

Charities, Voluntary Organisations, Local Communities and Schools will automatically be given a 10% discount on all custom sites via the quote system. This only applies to the site development and does not include Hosting or Domain costs.

Previous Customers will also receive a discount, raise a quote in the normal way here and I will contact you with details on any discounts applicable.


1. Background

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all our services and instances where we collect your personal data. Your personal data is data, which by itself or together with other data available can be used to identify you.


We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with the applicable data protection laws in force. The General Data Protection Regulations (GDPR) apply with effect from 25th May 2018.


2. The types of personal data we collect and use

The personal data we use may include:

   Full name

   Address

   Email address

   Home, Business and Mobile telephone numbers


We shall tell you if some personal data is optional including if we ask for your consent to process it.


How we use the Information


The above information is used to provide our services.


How we hold the Information


All the personal data we have is stored on our database on a server in the UK.


Disclosure of your Information


We may have to share your personal information with other organisations, for example, payment processors.


Using your Personal Data – the Lawful Basis and Purpose


We shall process your personal data as necessary to perform our contract for the relevant lawfull service with you:


a. To process payments


b. To contact you


c. To maintain your support validity and product warranties


d. To update our records


Your Rights


You have the right to make an Information Access Request to ask for a copy of the information about you that we hold. Before we release any information, we shall request that you provide evidence of identity. If you would like to make a request for information, please email info@richosoft2.co.uk.

In addition to this right of access, you also have the following rights:


   The right to be informed that your personal data is being processed, by whom and on what basis

   The right to rectification of inaccurate personal data

   The right to erasure of personal data

   The right to restrict processing of personal data

   The right to data portability


We do not use automated decision making and profiling based on personal data.

You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law.


If you would like to amend or delete details or contact us in relation to the above, please contact info@richosoft2.co.uk.


Security and Storage of Information


We take the security of your personal information seriously. We have security measures in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss or damage. We store data only for as long as is necessary and in accordance with our retention policy.


Changes to the Privacy Notice


We may periodically update our Privacy Notice and suggest that you check our website from time to time to review our latest notice.


RichoSoft2  is part of RichoSoft - email@richosoft.co.uk


Reference: RSPRIVACY1525786826


Cookie Policy


This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our range of services.  All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.


Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you enable us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.


This Website may place the following Cookies:


a.  Strictly necessary: cookies that are required for the operation of the ite. They may include for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.


b.  Analytical/performance: cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.


You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.


It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.



By placing an order with RichoSoft2  you accept the terms and conditions above, together with the site privacy policy.

RichoSoft and RichoSoft2  reserve the right to all code, content and/or images used in any design and to right to use this code on other sites or in other projects, except specific images or content that are supplied by you, or logos, images and content that we create specifically for your business or site.

You must ensure that any images or content you supply, you have the legal right to use, RichoSoft and RichoSoft2   are not responsible for any content that you supply from whatever source and you indemnify RichoSoft and RichoSoft2  from any such claims.

All agreed fees are payable in full at project completion and no files or hosting will be supplied or made active until payment is received. A 20% deposit on orders must be paid before any work commences.

By having RichoSoft2 create your web site or project you agree to having a discreet ‘Site by RichoSoft2’  link in the site footer and agree not to remove said link for a period of at least one year. You also agree to RichoSoft2 using a screen shot of your site page(s), site description, name and link to your site when displaying RichoSoft2 ‘s Portfolio of completed projects and other RichoSoft2  promotional content.